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25 Sep 2021
2 mins
Notice on SMOU & Prevailing COVID-19 Measures
NOTICE oan SMOU & Prevailing COVID-19 Measures-01

Dear Member,

With the recent spike in community cases of COVID-19, the Government has announced tightened national measures on 24 September 2021, effective from 27 Sept – 24 Oct 2021 (both dates inclusive).

To adhere to the prevailing measures and to protect members, staff and family members, SMOU encourages our members to conduct SMOU-related transactions online ( or via our SMOU mobile application ‘MySMOU’ where most of our services can be accessed with ease.

Visits to the SMOU One Stop Service Centre will be strictly by appointment basis only.

For urgent matters or if you would like to make an appointment, you may email us at or contact us at:

Members’ Enquiries:                     +65 6390 1600 / 1602/  1609 / 1625

Industrial Relations Matters:      +65 6390 1614

SPF Enquiries:                                 +65 6390 1661

Thank you for your understanding, and please stay safe, healthy and vigilant as we continue to look out for each other during this crucial time.

SMOU is here for you!