After a thorough consultation, Mr How’s predicament was brought to the SMOU Executive Committee (EXCO) for consideration of support under the SMOU Hardship Assistance Scheme. Considering Mr How’s plight and lack of assistance, the Hardship Assistance Scheme was approved by the EXCO to help ease his medical expenses. To further lighten the financial load in the long term, SMOU assisted Mr How with the NTUC Hardship Grant application process as well as the ComCare Financial application by the Ministry of Social and Family Development.